Politique de remboursement

thank you for shopping with Titan Pulse. We strive to provide high quality products and an excellent customer experience. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.

1. Eligibility for Returns

• You may request a return within 14 days of receiving your item.
• To be eligible, the product must be unused, in its original packaging, and in the same condition you received it.
• Items that are damaged due to misuse, negligence, or not returned in their original condition may not qualify for a refund.

1. Non Returnable Items
   Certain items are not eligible for return or refund, including:

• Digital products or downloadable content
• Gift cards
• Clearance or final sale items (if labeled as non returnable)

1. Return Process
   To start a return, please contact us at:
   officialtitanpulse@gmail.com
   Include your order number, reason for return, and any relevant photos (if applicable).
   We will review your request and provide instructions on how and where to send the item.
2. Refunds

• Once we receive and inspect your item, we will notify you of approval or rejection.
• Approved refunds will be processed to your original payment method.
• Refunds may take 5–10 business days to appear, depending on your payment provider.

1. Exchanges
   If you received a damaged or defective item, contact us at officialtitanpulse@gmail.com within 3 days of delivery.
   We will arrange a replacement at no additional cost.
2. Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
• Original shipping fees are non refundable.

1. Order Cancellations
   Orders may be canceled within 24 hours of purchase if they have not yet been shipped.
   To request a cancellation, email us at: officialtitanpulse@gmail.com
2. Contact Us
   If you have any questions about this policy, feel free to reach out:
   officialtitanpulse@gmail.com
   We’re here to help.